Most Small and Mid-Size Businesses (SMBs) are overwhelmed with many tools, processes, and partners meet their businesses administrative needs. Most things go smoothly, employees don’t complain, they haven’t been sued, they haven’t been fined for being out of compliance, etc. The area where SMBs display the most dissatisfaction with their current approach is the time it takes to manage mundane tasks such as running payroll, answering employee questions about PTO or benefits, open-enrollment, etc.
When a company gets started, the first thing they need is payroll. The owner usually evaluates a few solutions and then starts using payroll software. From there, they may realize they need some sort of time tracking solution. So again, the owner evaluates a solution, chooses one and starts using it. That process extends at each step of growth, adding in benefits, HR tracking, hiring and more. Each time, the owner looks for a point solution to solve his or her immediate challenge. So what does that mean?
1. They are spending valuable time and resources away from the reason they initially started their company.
2. Point solutions almost definitely do not connect with each other, and that means that the ability to understand data and gain insight across all the different HR technology is virtually impossible.
3. If they want to change systems for one of their areas, it could disrupt their entire fragile apple cart of systems and data.
4. And forget about getting true strategic HR advice. Without a holistic system that can provide insight across all the necessary HR touchpoints that a true strategic professional can leverage, they are almost definitely just going to get point advice on one topic. Clearly, this approach is shortsighted and will hamper company efficiency and growth.
How much time do you spend working "in" your business when you could be working "on" it? How much money are you spending on independent systems and resources to answer questions and keep you in compliance? Where could you take your business if you had a partner to deal with all of your non-revenue producing tasks and admin duties?